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Partnerships and collaborations. We shall nurture partnerships and collaborations of value to our members.
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Open access. We shall be guided by the principles of open access in the products and services we provide or promote.
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Diversity. We shall promote gender, ethnic and university diversity in the recruitment of employees, capacity development and governance.
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Sustainability and competitiveness. We shall endeavor to be sustainable and competitive in the products and services we offer.
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Integrity and ethics. We embrace professionalism in our work and relationships and foster transparent and participative decision-making, accountability for decisions and ethical behavior.
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Customer delight. We shall at all times strive to delight our customers.
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Innovation. We shall promote member collaborations and provide value-adding services driven by continuous innovation on technology and partnership.